Currently Delivery Delays May Occur


Placing An Order
All orders are subject to acceptance and availability. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order.

Once you have placed an order with Haute & Abode, you will receive an order confirmation e-mail acknowledging receipt of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it and are processing it.

We reserve the right not to accept your order in the event that the items ordered are out of stock or do not satisfy our quality control standards and are withdrawn by us - Haute & Abode.

International Taxes, Import or Custom Duties Alike...
Local taxes, import or custom duties will not be paid by Haute & Abode. These are the responsibility of you (the customer) to your local authorities.

If you are unsure if any applicable taxes or charges will be associated with you order we recommend contacting your Local Authorities and Customs Office prior to placing the order.

If such charges are applicable to your order and you do not wish to pay them, Haute & Abode will not issue a refund or reimbursement after you have finalised your order.

Special Offers

From time to time, we may run special offers.  These offers will have their own terms attached to them. Please read and understand the terms before proceeding with your purchase.

Promo Codes
From time to time, we may give you Promo Codes that you can use to reduce the price of specified products. Remember, it’s up to you to enter the code at checkout!
Here are some key things to remember:
  • Each Promo Code has its own terms, which will be made clear at the time it’s issued to you (e.g. what products, single/multiple use, when it can be used etc).
  • Unless we tell you otherwise, Promo Codes can’t be used to buy Booby tape, nipple covers, books and already discounted items.
  • If you’re given a unique Promo Code that is meant just for you (e.g. a student Promo Code) please keep it secret and don’t let anyone else use it or abuse it (e.g. don’t post it on social media). If we think there is or has been misuse of a Promo Code in any way (e.g. selling it or sharing it with others), we can cancel your Promo Code and/or suspend or even close your account without telling you.
  • We don’t like to do this, but if a Promo Code can’t run properly because someone or something is spoiling the fun for everyone – e.g. fraud, tampering, technical errors or anything else that is beyond our control that affects the running or fairness of the Promo Code – we can cancel, modify or suspend the Promo Code.

      Buy 1 Get 1 Free Offers
      The Buy 1, get 1 free offer will give you 100% discount on the product with the lowest price in the basket. For example, if you have 2 items in the basket, your free item will be the cheaper item.  If you have 4 items in your basket, we will work out the free items at the checkout.

      You can exchange one of these items for another up to the value of the item being returned. The new item that you select will exclude any new releases/products that were excluded from the Buy 1, Get 1 Free Sale.
      When we run a Buy 1, Get 1 Free Sale, all purchases under that offer are not eligible for refunds.

        Intellectual Property, Software and Content
        Haute & Abode owns or has permission to use the intellectual property rights in its Website and its content. These rights are protected around the world. All such rights are reserved.

        You’re allowed to store, print and display our Website content only for your own personal use. You are not allowed to use any part of the Website for commercial purposes unless you have our express permission.

        You’re also not allowed to use the Haute & Abode logo or any Haute & Abode brand or trade mark (or any marks which are comparably similar) without our express permission.

          Legal Things...
          We have the right to amend, remove or vary our services and/or any part of the Website (including our Terms & Conditions) at any time.

            Need To Speak To Us
            Occasionally things do go wrong and you may want to get in touch with us. If that happens, please contact us through:
            Contact Us link on the bottom of our website or email us at
            We will work with you to resolve any issues you’re having with our services.